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US emergency responders to use Carbyne tech for crucial real-time data


Carbyne, an Israeli-founded startup that provides law enforcement agencies with real-time location, video and mapping tools for emergency responses, has struck partnerships with three US-based public safety firms: Citizen, Central Square, and Global Medical Response.

Merging location services, live video chat, incident mapping, and other communication technologies into a single dashboard, Carbyne provides real-time information to police officers entering potentially chaotic and stressful situations.

The partnerships will “propel” the company’s global reach, the company said in a statement.

Colorado-based Global Medical Response is an ambulance dispatcher that transported over 4.9 million patients globally last year. The firm will now be able to equip each of its units with Carbyne’s video and location solutions. This will enable the medical teams, for the first time, to get a live view of the patient before arriving on site, which will increase their situational awareness and lead to a faster, more efficient response time and ultimately save lives, Carbyne said in a statement, announcing the partnerships.

Carbyne has also partnered with Central Square, which provides emergency call centers with call handling and computer aided dispatch (CAD) tools, primarily in the US. Central Square will integrate Carbyne as a partner to over 7,000 of its current emergency call center clients. This means that officers, firefighters, and other rescue forces will have access to more accurate caller location and interactive communications with callers, which will lead to a faster dispatch by the right first responders.

The Citizen app allows residents to report emergencies in their environment. Through an integration with Carbyne, emergency call centers will have the ability to connect with Citizen’s database to receive more visual cues from an incident by residents even if they didn’t call 911. This live information will enable call takers to dispatch the right response, as they will have access to live, actionable data.

“Carbyne’s goal is to redefine emergency collaboration between citizens and emergency forces, to create an operational synergy that maximizes the chances of a successful rescue, and the safety of the callers and first responders,” said Amir Elichai, Carbyne’s CEO. “There is so much data that can help us do that, but the problem is that the data is too spread out.”

Carbyne, founded in 2014, has offices in Tel Aviv, Mexico, and Europe, with headquarters in New York City.


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Written by Aakash Malu

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